Fulfilment Policy for Digital Products


Salma Jafri Media INC offers a range of digital products designed to enhance your professional growth on YouTube.

Offers & Programs

Our offerings include:

  • Online Courses: Comprehensive courses covering topics such as starting a YouTube Channel, Video SEO, Brand Deals, Content Strategy, and Camera Confidence.
  • Coaching Programs which include group coaching as well as 1:1 strategy sessions and custom channel audits
  • Memberships: Exclusive access to the YouTube Entrepreneur's Society (YES)  - our membership and community program, which includes group coaching sessions, community support, monthly live trainings and additional resources.
  • E-books: Informative e-books that provide in-depth insights and strategies for building your personal brand on YouTube.
  • Digital Downloads: PDFs, worksheets, and templates that provide actionable material to augment learning and implementation

Each product/service is crafted with care to ensure you receive valuable content that meets your needs. For detailed descriptions, images, and specifications of each product, please visit the respective product pages.

Purchase Currency
All prices displayed on our website are in USD (United States Dollars). This ensures clarity for international customers and helps you understand the exact amount you will be charged. Taxes are displayed separately.

Customer Service Contact Information
We prioritize customer satisfaction and provide multiple ways for you to reach us:

- Email: info@salmajafri.com

- Direct Messaging for YES Members

Feel free to contact us with any questions or concerns regarding your purchase.

Fulfilment Policies
To ensure a smooth purchasing experience, we have established the following fulfillment policies:

- Refund Policy: For online courses, customers can request a refund within 30 days of purchase if they are not satisfied with the product. Please contact our support team to initiate the process.

- Shipping/Delivery Policy: All digital products are delivered electronically via email or through our website. You will receive access details immediately upon purchase.

- Return Policy and Process: Due to the nature of digital products, we do not accept returns. However, refunds may be issued under specific conditions outlined in our refund policy.

- Cancellation Policy: Membership subscriptions can be canceled at any time before the next billing cycle. Please contact us to process your cancellation.

Legal or Export Restrictions
Certain digital products may be subject to legal restrictions based on your location. We recommend reviewing local laws regarding digital content before making a purchase.

Privacy Policy
We are committed to protecting your privacy. Our privacy policy outlines how we collect, use, and safeguard your personal information. You can view our complete privacy policy on our website.

Business Address
For credibility and transparency, our physical address is:
30N Gould St, Sheridan, WY 82801, USA

Promotions Terms
Any promotions or discounts offered will have clear terms displayed at the point of sale. Please review these terms carefully before participating in any promotional offers.

Security of Your Website and Customer Payment Information
We take security seriously. Our website complies with PCI standards to ensure that your payment information is handled safely. All transactions are processed over HTTPS, providing an additional layer of security.

Accepted Payment Methods
We accept a variety of payment methods (Stripe, PayPal, Google Pay, Apple Pay) for your convenience. The list of accepted credit cards include:
- Visa
- MasterCard
- American Express

By providing this information upfront, we aim to create a trustworthy shopping experience for all our customers. If you have any further questions or need assistance, please do not hesitate to reach out!

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